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Privacy Policy

LanternMeds is a leading online pharmaceutical firm that values the privacy of its users. To stay connected and provide the required services to the users of www.lanternmeds.com it is essential to collect some user information. However, this information is kept confidential and highly secured to safeguard the user's privacy.

This privacy policy applies to all the users and visitors on www.lanternmeds.com. We recommend everyone to read this privacy policy carefully. It is implied that if a person visits this website, he/she agrees to the collection and use of his/her personal information in the way described under this policy. In case of disagreement, he/she can discontinue using/visiting this website.

1. What user information is collected?

User registration is required to use certain features of this website. The process of registration will involve sharing the following information with us:

  • Name
  • Age
  • Gender
  • Phone Number
  • Email Address
  • Residential Address
  • Blood Group
  • Medical Information such as doctor's prescription 

Besides this, some technical information will also be collected to provide better access to the website and user interface. This includes:

  • IP address 
  • Name of the internet service provider
  • The internet browser being used
  • The type and manufacturer of the electronic device
  • The operating system of the electronic device 
  • Weblinks (if any) that lead the user to our website 
  • Name of the search engine being used and search terms
  • Advertising clicks/actions
  • Date and time of access
  • Location
  • User behavior including the information about the website pages visited, time spent on the website, clicks/actions taken, etc.

2. How we use this information?

The purpose of collecting all the aforementioned user information is to provide a smooth & customized experience to the user. Hence, this information is used for:

  • For registration & user identification.
  • To process and fulfill the service requests.
  • For transactions & billing.
  • To communicate about offers and discounts.
  • To customize the user experience on our website.
  • To improve the functionality of our website

3. Security & Disclosure of information

3.1 Security
We fully protect user's personal information (including the prescription) from any unauthorized access. Only a few authorized employees of www.lanternmeds.com will have access to user information which is required to process the service requests. As per the industry standards, we have secured all the information that is available on this website and the information that is shared by the user with SSL (Secure Sockets Layer).

3.2 Disclosure
Please be assured that we do not share any user information with third parties for commercial purposes. However, we may have to share this information with the sellers and other service providers associated with www.lanternmeds.com to carry out the service requests.

We may also disclose this information in case of fraud or any legal matter to the Government Organizations and the concerned parties as per the law.

Change in Privacy Policy

Please note LanternMeds can make changes to this privacy policy without any prior notice. However, the user will be informed about the policy update notice on our website (www.lanternmeds.com) and/or text message, email as per the user's preferred mode of communication.

Grievance Redressal

NOTE: This Privacy Policy applies to www.lanternmeds.com only. If there are any external links on this website, we recommend the users to check the privacy policy of that particular website before using its services.